Last Updated: 18.11.2025
This Privacy Policy explains how REDLORA LTD (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website redlora.store, contact us, or use our digital marketing and social growth services.
We are committed to safeguarding your privacy and complying with all applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We may collect the following types of personal information:
1.1. Information You Provide Voluntarily
- Name and contact details (email, phone number)
- Business information (company name, website, project details)
- Messages and inquiries submitted through contact forms
- Billing and payment information (processed securely by third-party payment providers)
1.2. Automatically Collected Information
When you browse our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Cookies and tracking data used for analytics and performance
1.3. Third-Party Data
We may receive limited information from external platforms (e.g., payment processors, analytics providers) where permitted by law.
2. How We Use Your Information
We use personal information for the following purposes:
- To provide and deliver our digital marketing and growth services
- To respond to inquiries and customer support requests
- To process payments and maintain customer accounts
- To improve our website, marketing campaigns, and service quality
- To send important updates, service notices, or relevant marketing messages
- To comply with legal obligations and security requirements
We do not sell or rent your personal data to any third parties.
3. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Contractual necessity — to provide services you request
- Legitimate interests — improving services, website performance, marketing analysis
- Consent — for optional marketing communications or cookies
- Legal obligation — complying with UK law and tax requirements
4. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze traffic and performance
- Remember preferences
You may disable cookies in your browser settings at any time.
5. Data Sharing
We may share data with trusted third parties when necessary:
- Payment processors
- Analytics providers
- Hosting providers
- Professional advisors (legal/accounting)
All third parties are required to handle your data securely and in compliance with data protection laws.
6. Data Security
We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or loss.
However, no online transmission is completely secure, and we cannot guarantee absolute protection.
7. Data Retention
We retain personal information only for as long as necessary:
- To provide services
- To comply with legal and accounting requirements
- To resolve disputes or enforce agreements
When data is no longer required, we securely delete or anonymize it.
8. Your Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at business@redlora.store.
9. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards such as:
- Standard contractual clauses
- Data protection agreements
- Compliance with applicable laws
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
REDLORA LTD
128 City Road
London, EC1V 2NX
United Kingdom
📧 Email: business@redlora.store
📞 Phone: +(994) 51 582 14 15